Privacy Policy - GO Wright Ltd

Introduction

GWL Electrical Ltd (“we,” “our,” or “us”) is fully committed to protecting the privacy of our website visitors and clients. This policy explains how we collect, use, and protect your personal information when you visit our website, [www.gwlelectrical.co.uk], or interact with us.

Information We Collect

We only collect information that is necessary to provide our services and improve our business. This may include:

Personal Identification Information: Your name, email address, telephone number, and postal address, typically submitted through our contact form, quote request form, or direct email.

Technical Data: Information about how you access and use the website, such as your IP address, browser type, operating system, and pages viewed. This data is collected using standard tools like Google Analytics.

How We Use Your Information

We use the information we collect for the following purposes:

To Respond to Enquiries: To communicate with you regarding your requests for quotes, services, or general questions.

To Provide Services: To fulfil our contractual obligations to you as a client.

For Internal Analytics: To understand how visitors use our website and improve its functionality and user experience.

To Comply with Legal Obligations: When required by law (e.g., under UK data protection legislation).

Data Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share information with:

Service Providers: Trusted third-party vendors who assist us in operating our business (e.g., website hosting, IT support, or analytics providers), provided they agree to keep this information confidential and secure.

Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with legal processes or protect the rights and property of GWL Electrical Ltd.

Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information.

Use of Cookies

Our website uses “cookies” to enhance your experience. A cookie is a small file placed on your device. We use cookies for:

Functional purposes: To make the site work properly.

Analytical purposes: To track website traffic and user behaviour via e.g., Google Analytics.

You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. Note that if you do so, some parts of the site may not function properly.

Your Rights

Under UK data protection law (including the GDPR as enacted in the UK), you have the right to:

Access the personal information we hold about you.

Request correction of inaccurate personal information.

Request erasure of your personal information.

Object to the processing of your personal information.

To exercise any of these rights, please contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues.

Changes to this Privacy Policy

GWL Electrical Ltd has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes.